WARRANTY POLICY

HAMER WARRANTY

BENEFITS TO CUSTOMER GIVEN BY THIS WARRANTY ARE IN ADDITION TO OTHER RIGHTS

AND REMEDIES OF CUSTOMER UNDER LAW IN RELATION TO THE GOODS OR SERVICES TO

WHICH THIS WARRANTY RELATES

HAMER ONLY WARRANTS PRODUCTS IF THERE IS ANY DEFECT FROM FACTORY MATERIALS

OR FACTORY WORKMANSHIP IN THE PRODUCT DURING WARRANTY PERIOD.

CUSTOMER MUST READ AND UNDERSTAND THE CONDITIONS OF THE WARRANTY

TOGETHER WITH OTHER INFORMATION PROVIDED WITHIN THIS DOCUMENT

HAMER’S RECTIFICATION OF THE DEFECT MAY INCLUDE, REPAIR, REPLACEMENT OF

DEFECTIVE PART OR REPLACEMENT OF THE PRODUCT.

CUSTOMERS MUST MEET THE FOLLOWING CRITERIA IN ORDER TO BE ENTITLED TO THE CLAIM

HAVE HAMER PRODUCT INSTALLED ACCORDING TO THE PRODUCT INFORMATION PROVIDED

CONSISTENTLY CARRY OUT SUITABLE CARE AND MAINTENANCE OF HAMER PRODUCT,

INCLUDING AN Y REQUIRED BY THE PRODUCT INFORMATION BE ABLE TO PROVIDE THE

EVIDENCE OF PURCHASE OF HAMER PRODUCT MAKE THE CLAIM WITHIN THE WARRANTY PERIOD

THE WARRANTY AGAINST DEFECTS WILL NOT APPLY IF THE DEFECT IS CAUSE BY OR IS ATTRIBUTABLE TO

UNUSUAL, IMPROPER OR NEGLIGENT USE OR MISUSE OF THE HAMER PRODUCT INSTALLATION OF PRODUCT

INCORRECT FITTING OR ADJUSTMENTS OF THE HAMER PRODUCT ANY MODIFICATION OF THE PRODUCT

ANY DAMAGE INCURRED DURING TRANSPORTATION OR HANDLING OF THE PRODUCT

LOADING HAMER PRODUCT WITH WEIGHT EXCEEDING SUGGESTED IN HAMER PRODUCT INFORMATION

USE OF NON-GENUINE HAMER COMPONENT PARTS IN OR WITH H AMER PRODUCTS

USE OF HAMER PRODUCTS ON MODIFIED VEHICLES THAT ARE NOT APPROVED

BY PRODUCT INFORMATION OR AUTHORIZED RESELLER ANY ACCIDENT

USE OF PRODUCT ON MODIFIED VEHICLE WHICH IS NOT APPROVED BY HAMER’S

AUTHORIZED RESELLER USE OF PRODUCT AFTER THE DEFECT IS KNOWN

FIRE, FLOOD, LIGHTING OR ANY OTHER ACTS OF G-D DEFECTS FROM RACING OR COMPETITION USE

DAMAGE CAUSED BY ATMOSPHERIC FALLOUT DURING HAIL AND SALT.

OTHER TYPES OF USAGE NOT INCLUDED IN PRODUCT INFORMATION

IN ORDER TO CLAIM WARRANTY , CUSTOMER MUST FOLLOW

THE FOLLOWING PROCEDURES HAVE HAMER PRODUCT RETURNED TO THE AUTHORIZED RESELLER OR

ARRANGE AN APPOINTMENT WITH AN AUTHORIZED RESELLER TO BRING THE FITTED VEHICLE IN FOR

AN INSPECTION PROVIDE EVIDENCE OF PURCHASE OF HAMER PRODUCT TO SHOW THE AUTHORIZED

RESELLER OR HAMER THE CLAIM PRODUCT WILL BE REVIEWED AND ADVISED WHETHER THE CRITERIA

UNDER WARRANTY HAVE BEEN MET

PRODUCTS THAT FAIL TO MEET THE CONDITIONS WILL BE R EJECTED AND WILL NOT BE PROCESSED.

 AUTHORIZED RESELLER AND CUSTOMERS WILL BE INFORMED OF THIS REJECTION IN WARRANTY CLAIM.

IF ALL CONDITIONS OF THIS WARRANTY HAVE BEEN MET

HAMER WILL RECTIFY ANY DEFECTIVE WORKMANSHIP OR MATERIALS AT ITS OWN EXPENSE

ANY ADDITIONAL COSTS INCURRED FORM CLAIMING PROCESS

ARE TO BE BORNE BY CUSTOMER SUBJECT TO ANY APPLICABLE LAW WHICH PROVIDES OTHERWISE, CUSTOMER

 IS REQUIRED TO BEAR ALL COSTS AND EXPENSES INCURRED IN TAKING THE PRODUCT TO, AND COLLECTING THE

PRODUCT FROM, THE PREMISES OF AUTHORIZED RESELLER FROM WHICH CUSTOMER PURCHASED THE PRODUCT

(OR TO AND FROM THE PREMISES OF HAMER WHERE CUSTOMER PURCHASED THE PRODUCT FROM HAMER)

TIME TO WARRANTY PRODUCT

THE WARRANTY FOR HAMER PRODUCTS IS WITHIN 1 YEAR AFTER
THE DATE OF PURCHASE

WARRANTY IS GIVIN BY : HAMEROFFROAD PTY LTD AUSTRALIA

OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER

LAW.YOU ARE ENTITLED TO A REPLACEMENT OR REFUND FORA MAJOR FAILURE AND COMPENSATION FOR ANY

OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE. YOU ARE ALSO ENTITLED TO HAVE THE GOODS FREPAIRED

OR REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES

NOT AMOUNT TO A MAJOR FAILURE.

DEFINITION IN THIS WARRANTY

HAMER MEANS HAMER OFFROAD PTY LTD AUSTRALIA HAMER PRODUCT MEANS PRODUCTS WHICH HAMER

MANUFACTURES OR FOR WHICH HAMER IS THE EXCLUSIVE DISTRIBUTOR HAMER AUTHORIZED RESELLER MEANS

A RETAIL OUTLET WHICH HAVE BEEN AUTHORIZED BY HAMER OFFROAD PTY LTD TO SELL AND INSTALL

THE PRODUCT.WHERE AUTHORIZED RESELLER HAS SOLD THE PRODUCT, THEN “AUTHORIZED INSTALLER” MEANS AN INSTALLER

APPOINTED BY AUTHORIZED RESELLER. MODIFICATION MEANS ANY MODIFICATION, WHICH HAS BEEN MADE TO

THE VEHICLE PRIOR TO PRODUCT INSTALLATION. PRODUCT INFORMATION MEANS THE INFORMATION ABOUT THE RELEVANT

HAMER PRODUCT WHICH MAY BE CONTAINED IN ANY OF: DOCUMENTATION PROVIDEDWITH HAMER PRODUCT, OWNER’S MANUAL,

OPERATING MANUAL, SERVICE MANUAL , THE MANUFACTURER’S MANUAL OR LABELS ATTACHED TO THE

HAMER PRODUCT; WARRANTY PERIOD MEANS, IN RESPECT OF HAMER PRODUCT, THE PERIOD THAT THIS WARRANTY

AGAINST DEFECTS APPLIES